We are a small business and due to the products being made to order Canny Creations will be unable to refund, replace, or return item(s) after purchase or purchased in error. Please use the sizing chart on most product pages and check order quantity at your discretion to minimize any negative outcome. If however there is misprint of an item please provide the order ID and proof to us within 1 month of purchase and we will resolve this issue.
Please understand we do have manufacturing costs for each item made and it would be impossible for us cover these costs on our own. We do have this policy out of necessity, and we love and respect our customers and want to provide the best experience and products for them.
Scott - founder
To read our full policies and terms see here: https://canny-creations.com/pages/store-policies